Privacy Policy
Last updated: July 2026
Who we are
Old Town Totes provides reusable moving-tote rentals in Prague. If you have any questions about this policy or your data, email us at ahoj@oldtowntotes.cz.
What we collect
When you create an account or place a booking, we collect your name, email, phone number, and delivery address. Payments are processed securely by Stripe — we never see or store your full card details.
How we use it
We use your information to fulfil your booking, deliver and collect your totes, send booking and account emails, and provide support. We don't sell your personal data to anyone.
Cookies
We use essential cookies to keep the site working (for example, to remember your login and booking). With your consent, we may also use analytics cookies to understand how the site is used and improve it. You can change your choice anytime by clearing your browser storage.
Your rights
Under GDPR you can request access to, correction of, or deletion of your personal data at any time. Just email us and we'll help within 30 days.
Data retention
We keep booking records for as long as needed to provide our service and meet legal/accounting obligations, then delete or anonymise them.
This is a plain-language summary to get you started and should be reviewed by a legal professional before launch.